Frequently Asked Questions
Live support ETA: 05:00
How often should I clean my chimney?
At least once per burning season or per 1–2 cords of wood. Inspect sooner if you notice draft issues or smoke odors.
What is the difference between Level 1 and Level 2 inspection?
Level 1 is a visual check of accessible components. Level 2 includes concealed areas and may use a video scope.
Do you provide services in rural areas?
Yes, we serve rural communities across Canada. Travel fees are always disclosed upfront.
How do you control dust during sweeping?
We use containment, sealed tools, and careful cleanup to minimize dust.
Are your services insured?
Yes, we carry liability insurance and provide documentation when requested.